Frequently Asked Questions

A comprehensive eye exam goes beyond a basic vision test. It typically includes checking how clearly you see, measuring your prescription, assessing how your eyes work together, and examining the health of the front and back of your eyes. The exact tests depend on your age, symptoms and history, and your optometrist will explain each step as you go.

Please bring your current glasses and contact lenses (including the lens boxes or prescription if you have them), a list of any medications, and details of relevant medical history. If you have had recent eye records or scans elsewhere, those are useful too.

A standard comprehensive eye exam usually takes around 30-40 minutes to an hour, depending on the tests involved. Contact lens fittings, Ortho-K assessments and children’s myopia consultations may take longer, so we will advise on timing when you book.

Yes. Some eye conditions develop gradually and may not affect your sight in the early stages, which is why a regular eye check is worthwhile even when your vision feels normal. A routine exam can also pick up changes in your prescription that you may not have noticed.

Optometrists focus on vision exams, prescribing glasses and contact lenses, and detecting and managing many common eye conditions. Ophthalmologists are medical doctors who can perform eye surgery and treat eye disease. Where appropriate, our optometrists refer patients to an ophthalmologist for further care.

Professional guidance such as that from the American Optometric Association suggests a first eye check in infancy, followed by further checks before a child starts school. In Singapore, the Health Promotion Board screens children’s vision in schools, but school screening is not a substitute for a full eye exam. We generally suggest a children’s eye exam before primary school, or sooner if you notice squinting, sitting very close to screens, or frequent eye-rubbing.

Singapore has one of the highest rates of childhood myopia (short-sightedness) in the world. The Health Promotion Board, which runs the National Myopia Prevention Programme, screens children from Kindergarten 1 to Primary 4, and the Ministry of Health notes that myopia usually begins and progresses during the school years. Because higher myopia is linked with a greater long-term risk of certain eye conditions, many parents look to slow its progression early. We offer myopia control options matched to each child after an assessment.

Options can include specially designed spectacle lenses, soft myopia-control contact lenses, Ortho-K (overnight) lenses, and atropine eye drops used under supervision. Each approach has its own considerations, and your optometrist will discuss which may suit your child after a full assessment. See our myopia control page for details.

Ortho-K uses custom-fitted rigid lenses worn overnight to gently and temporarily reshape the front surface of the eye, so that many wearers can see clearly during the day without glasses or daytime contact lenses. The effect is temporary and is maintained by wearing the lenses each night. You can learn more on our Ortho-K page.

Ortho-K is widely used internationally, including for children, as part of myopia management. As with any contact lens, there are risks — including eye infection — which is why proper fitting, regular reviews and careful lens hygiene matter. Suitability is decided case by case after an assessment, and we will explain the benefits and risks fully before you decide.

Yes. A contact lens fitting includes measuring your eyes, selecting a suitable lens type, and teaching safe insertion, removal and care. A proper fitting helps your contact lenses feel comfortable and fit your eyes correctly. See our contact lens page for more.

Many glasses wearers can also wear contact lenses, though the right lens depends on your prescription, eye health and lifestyle. We will assess your eyes and talk through daily, monthly or specialty options so you can choose what works for you. Some people use glasses and contact lenses together for different situations.

Yes. Dryness or discomfort with contact lenses can have several causes, and an assessment helps identify what is going on. We can review your lens type, wearing habits and tear health, and where relevant discuss dry eye management.

Yes. We carry a curated selection of frames and a range of prescription lenses to suit different needs and budgets. Our optometrists can advise on lens types — such as single vision, progressive, and lens coatings — to match how you use your glasses. Browse our eyewear range to get started.

In most cases, yes — bring a recent, valid prescription and we can help you choose frames and lenses. If your prescription is older or you have noticed changes in your vision, we may suggest an updated eye check first so your new glasses are accurate.

We offer a range of in-store services such as adjustments and minor repairs, subject to the frame and parts involved. See our express services for what we can do on the spot, or drop by and our team will take a look.

Yes. After your eye exam, our optometrists can issue prescriptions for glasses and, where suitable, for contact lenses. A contact lens prescription follows a fitting, as it includes details specific to the lens on your eye.

We accept a range of common payment methods. Please ask our staff at the branch or contact us before your visit if you would like to confirm a specific option.

EMME Visioncare, 2 Handy Road, #02-13 The Cathay, Singapore 229233 (beside Dhoby Ghaut MRT). Tel: (65) 8690 3598. Email: cathay@emmevisioncare.com. To make a booking, visit our appointment page.

Our branch is at The Cathay, 2 Handy Road, #02-13, Singapore 229233 — directly beside Dhoby Ghaut MRT and a short walk from the Orchard Road area. It is an easy stop for anyone living, working or studying around Dhoby Ghaut and Orchard.

Dhoby Ghaut MRT (North-South, North-East and Circle lines) is right beside The Cathay, so the clinic is convenient from across Singapore. From the Orchard shopping belt, it is a short walk or one stop on the MRT. We are on level 2 of The Cathay.

The Cathay has its own car park, and there are additional public car parks nearby in the Dhoby Ghaut and Orchard area. If you prefer to drive, allow a little extra time during weekends and peak hours.

We are open from 11:00 AM to 9:00 PM, Monday to Sunday. We recommend booking ahead so we can set aside enough time for your eye check.

You can book online through our appointment page, or message us on WhatsApp at +65 8690 3598. You are also welcome to call us on (65) 8690 3598.

We welcome walk-ins where our schedule allows, but appointments take priority and let us reserve enough time for a thorough exam. To avoid waiting, we suggest booking in advance, especially for children’s assessments, contact lens fittings and Ortho-K.

The EMME Visioncare Jelita Mall branch is at 293 Holland Road, #02-17 Jelita Mall, Singapore 278628, open daily from 11:00 AM to 9:00 PM. You can reach the clinic at (65) 9383 8569 or email jelita@emmevisioncare.com, and book an appointment online.

The Jelita Mall clinic is open every day, including weekends, from 11:00 AM to 9:00 PM.

The branch is located inside Jelita Mall at 293 Holland Road, Holland Village is the nearest MRT. We are on the second floor (#02-17). If you need directions, call us at (65) 9383 8569 and we'll be glad to help.

Yes. The Jelita Mall clinic is part of EMME Visioncare, the same practice that previously operated at HarbourFront Centre. Our HarbourFront branch has relocated to Jelita Mall, and the phone number (65) 9383 8569 remains the same.

The Jelita Mall clinic offers the full range of EMME Visioncare services, including comprehensive eye examinations, myopia control for children, orthokeratology (Ortho-K), contact lens fitting, and eyewear selection. Our optometrists can advise on the option best suited to your needs.

We recommend booking an appointment in advance so an optometrist is ready for you when you arrive. You can book online or call the branch directly at (65) 9383 8569.